Negotiation for Community Professionals
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Learning Time
2-4 hours
Chapters
5
Learning Units
21
Theme
Community Basics
Meet the instructor
Brian Oblinger
Ever since I got online in the late 1990’s, I have been fascinated with building communities and creating great digital experiences. I was fortunate to turn my passion into a career, helping hundreds of companies connect with their customers to build an engine for engagement, satisfaction, and retention. From a Content Moderator to the Vice President of Customer Experience and Global Community, I have amassed a vast library of knowledge, experience, and wisdom through the benefit of hindsight that I can share to accelerate your initiatives. It’s like strapping on a jet pack.
Patrick Jones - Course author
Frequently asked questions
Who is this course for?
Our negotiation course is for all community professionals, regardless of where they are in their careers. We have designed each module to be flexible enough that they will provide you with the basics to think through the negotiation processes that occur both when you are starting a new role and on an ongoing basis.
What is the time commitment?
We anticipate this course will take up to four hours to work through. There are additional resources within the course (like podcasts, webinar recordings, and personal reflection and budgeting tools) that are optional and might take more time. How much time you spend on those activities is up to you!
What is the format of the course?
This is a self-paced, asynchronous course designed to be flexible for you. The format includes video, audio, long form writing, reflection activities, and more.
All videos within the course include closed captioning, as well as full, interactive transcripts. All resources are in English.
All videos within the course include closed captioning, as well as full, interactive transcripts. All resources are in English.
Why this price?
While there are many incredible educational resources available for Community Managers, C School is the only program on the market offering this level of in-depth, hands-on instruction. Creating a program that's this hands-on and comprehensive requires full-time staff dedicated to building and executing.
Because pay transparency is so important to us, we're offering the course for free in exchange for taking our salary survey.
Because pay transparency is so important to us, we're offering the course for free in exchange for taking our salary survey.